Current Vacancies

Position - Technician
Location - Capitol Newport

We are looking to recruit a Technician in our site at Capitol Newport, which is an Authorised Repairer for the following Brands – Volkswagen, Audi, Seat and Skoda 

Key responsibilities:

To be part of a team achieving total customer satisfaction.    To accurately and skilfully undertake the repair and service of motor vehicles.

To be able to detect and diagnose any additional work required. To carry out work in a safe manner, complying with retailer, manufacturer and industry guidelines.

Requirements:

NVQ Level 3 in Motor Vehicle Repair or equivalent.

Previous experience in a similar role, within the Volkswagen Group Brands would be desirable; MOT trained would also be desirable but not essential.

The successful applicant will enjoy all the benefits of being part of a large Motor Group including:

•  Manufacturer training
•  Competitive salary
•  Company pension

This position will involve shift work and a full driving licence is essential.

If you’re interested in joining Capitol Newport, please contact Ann Marie Tanner (details below) for an application form:
Telephone: 01633 627830, or annmarie@monmotors.co.uk  for an application form.

Closing date: 17^th March 2012

Position - Technician
Location - Newport Ford

We are looking to recruit a Senior Technician in our site at Newport Ford, you will ideally be trained to the following level – NVQ level 3 with experience of 5 years

Job Purpose: To diagnose, repair and service the range of Ford products in accordance with Ford’s work specifications, ensuring each customer receives excellent customer service.

As a Technician, your Key Objectives will be:
 

•  Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.  Meet with customers to identify and clearly understand problems as and when required.
•  Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.
•  Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
•  Ensure all work is carried out observing safe working practices of self and others.
•  Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.
•  Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out.  Liaise with Service Advisor.
•  Complete relevant service documentation (Job sheets, PDI’s, service reports) in line with warranty and dealership requirements.
•  Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools.
•  Work with other workshop and dealership colleagues to provide excellent customer service.  Share best practice when appropriate.

This position will involve shift work and a full driving licence is essential.

The successful applicant will enjoy all the benefits of being part of a large Motor Group including:

•  Manufacturer training
•  Competitive salary
•  Company pension

If you’re interested in joining Newport Ford, please contact Ann Marie Tanner (details below) for an application form:
Telephone: 01633 627830, or annmarie@monmotors.co.uk  for an application form.

Closing date: 17^th March 2012

Newport Ford is part of the Mon Motors Group

Position - Sales Administrator
Location - Cardiff Audi

Careers with Audi are as desirable as our cars .Outstanding prospects, industry-leading training and great earnings potential combine with the reward of working for a company that’s at the top of its game. A brand that’s continually evolving, offering its employees the kind of professional development opportunities that bring exciting new challenges to every working day.

Join us as an Audi Vehicle Sales Administrator and experience the unique sense of pride that comes with working for the only manufacturer with Vorsprung durch Technik. As an ambassador for our brand, you’ll reflect its progressive energy in every task you undertake. Organised, proactive and analytical, you’ll take a positive approach to the following responsibilities:

Processing orders for new and used vehicles
Ensuring that all customer contact is professional and efficient
Maintaining product knowledge by attending sales meetings and interacting with other departments at our Audi Centre

If you're driven by evolution and success, you could be our next Audi Sales Administrator.

The successful applicant will enjoy all the benefits of being part of a large Motor Group including:

• Manufacturer training
• Competitive salary – dependent on experience.
• Company pension

Ideally, you will have experience of vehicle administration within the Motor Industry.

Please apply by contacting Ann Marie Tanner on 01633 627830, or annmarie@monmotors.co.uk  for an application form.

Closing date: 10^th February 2012

 

Position - Service Manager
Location - Bristol Audi

Audi is a manufacturer of exquisite cars – beautiful, sophisticated machines that embody technological perfection. Our success is built on our core values of creativity, commitment and enthusiasm, and keeping our customers’ desires at the heart of everything we do. We strive to lead the way through constant innovation, setting new standards that define Vorsprung Durch Technik.

Job Purpose: To achieve service volumes and profit objectives through motivating and developing the service team to be fully competent in their job roles. To manage all Service processes and to ensure all customers receive excellent customer service.

As an Audi Service Manager, your Key Objectives will be:

Maintain standards of performance of the Service team through effective coaching and performance management.

Recruit and select the Service team members in line with organisational and Audi UK requirements.

Maintain high levels of customer service standards and ensure understanding and adherence to the requirements of Brand service requirements and customer satisfaction indicators within the Audi Centre.

Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, cost of sales) so that they are in line with Audi (UK) and Audi Centre operating requirements.

Maximise commercial opportunities through developing and implementing campaigns within specific market sectors.

Monitor and evaluate customer needs and competitor activity in the market, ensuring that service marketing campaigns are relevant and targeted.

Ensure all Service processes meet Audit requirements and that they are implemented in a consistent manner.

Regularly communicate and interacts with members of other departments to develop the business and the Audi Centre team ethos.

Maintain a safe and healthy working environment; ensuring staff comply with Health and Safety requirements.

The successful applicant will enjoy all the benefits of being part of a large Motor Group including:

• Manufacturer training
• Competitive salary
• Company pension
• Company car

If you’re interested in joining Bristol Audi, please contact Brigitte Williamson (details below) for an application form:

Telephone: 01225 325825
Email: brigitte.williamson@monmotors.com

Bristol Audi is part of the Mon Motors Group

Closing Date: 3^rd February 2012

Position - Audi Technician
Location - Cardiff Audi

Audi is a manufacturer of exquisite cars – beautiful, sophisticated machines that embody technological perfection. Our success is built on our core values of creativity, commitment and enthusiasm, and keeping our customers’ desires at the heart of everything we do. We strive to lead the way through constant innovation, setting new standards that define Vorsprung Durch Technik.

Job Purpose: To diagnose, repair and service the range of Audi products in accordance with Audi’s work specifications, ensuring each customer receives excellent customer service.

As an Audi Technician, your Key Objectives will be:
Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.  Meet with customers to identify and clearly understand problems as and when required.
Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.

Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
Ensure all work is carried out observing safe working practices of self and others.

Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.
Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out.  Liaise with Service Advisor.

Complete relevant service documentation (Job sheets, PDI’s, service reports) in line with warranty and Audi Centre requirements.

Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools.

Work with other workshop and Audi Centre colleagues to provide excellent customer service.  Share best practice when appropriate.

This position will involve working Saturday mornings on a rotational basis, and a full driving licence is essential.

The successful applicant will enjoy all the benefits of being part of a large Motor Group including: 

• Manufacturer training
• Competitive salary
• Company pension

If you’re interested in joining Cardiff Audi, please contact Ann Marie Tanner (details below) for an application form:
Ann Marie Tanner – Telephone 01633 627830 or email: annmarie@monmotors.co.uk 

Closing Date: 3^rd February 2012

Position - Service Advisor
Location - Mon Motors Chippenham
Part Time / Job share 

27 hours per week, Monday – Wednesday 8am – 6pm, plus holiday and sickness cover.

Mon Motors Chippenham is an established business which has a team of skilled staff working to service, repair and MOT vehicles with authorised repair status for the following Brands – Ford, Skoda and Volkswagen.  Mon Motors Chipenham also sells quality used cars.

Job Purpose: 
To be the focal point of contact for all customers requiring servicing or repair to their vehicles.
Managing the flow of information between the workshop, the rest of the dealership and the customer, delivering excellent customer service at all times.

Key Responsibilities:

• To manage all service telephone and walk-in enquiries on behalf of the dealership.
• Qualify service needs.
• Establish understanding and an agreement with the customer of the work to be carried out
• Controlling workshop capacity ensuring that all details are entered onto the service workshop loading system.
• Manage any necessary liaison with department manager regarding customer dissatisfaction
• Understand and adhere to all Brand service requirements.
• Maintain safe working practices and abide by the working rules and standards of the Brands.
• Maintain product knowledge of all the Brands.

Skills and Experience Required – 

The successful candidate will have previous experience in a similar role. You will be highly customer focussed and will be able to quickly build successful working relationships with customers both face to face and via telephone.
This position is a job share position and a full driving licence is essential.
The successful applicant will enjoy all the benefits of being part of a large Motor Group including:

• Manufacturer training
• Competitive salary
• Company pension

If you’re interested in joining Mon Motors Chippenham, please contact Brigitte Williamson (details below) for an application form:
Telephone: 01225 325825
Email: brigitte.williamson@monmotors.com

Closing Date: 3^rd February 2012