When your vehicles are key to the profitability of your business, it’s vital to keep them moving. Our specialist network of Transit Centrescan help you do that, delivering a professional and reliable service designed to minimise downtime and reduce your fleet running costs.
Available from your Transit Centre, Ford Transit24 is a comprehensive package of smart, affordable products and services. All exist to help keep running costs low and downtime to a minimum.
Working around your schedules
Our technicians are specially trained by Ford to meet the specific technical and quality standards demands of commercial vehicles and fleets. For example, our service provides on-the-spot inspections using the latest Ford diagnostic equipment. With extended workshop operating hours we can speed up diagnosis and repair to ensure you're back on the road as soon as possible.
There are many tailored services you can take advantage of as a Ford Commercial Vehicle customer. At a glance, Ford Transit24 gives you:
Free European Roadside Assistance
At participating Dealers, with every Ford service you get added peace of mind, because if you do break down you’ll get roadside support: wherever you are in Europe.
Roadside Assistance is activated automatically at every routine service with coverage extended valid from the date of service for 12 months, or until the next service is due, whichever comes first. For swift breakdown recovery and ultimate peace of mind, Emergency Service is available 24 hours a day, 7 days a week, 365 days a year.
When you're running a Commercial Vehicle, time is money. Ford Transit24 is designed to help you save both.
DEPENDABLE SERVICES TO KEEP VANS IN OPTIMAL CONDITION
Ford specialist diagnostic equipment
Our state-of-the-art equipment is designed specifically for rapid diagnosis on every model in the Ford Commercial Vehicle Range.
Vehicle off the road repairs (VOR)
Repairs will start on the same working day (as long as you bring your vehicle in before 3pm), or at least within 24 hours of its arrival. If we need to order parts, we’ll begin work the day they’re delivered. ‘Vehicle off road’ repairs should be completed within 24-hours.
Free Electronic Vehicle Check
Our free Electronic Vehicle Check combines the latest technology with the skill of our Ford trained technicians to assess your vehicle’s condition.
Our trained technicians will run an expert eye over your vehicle. They’ll check 30 different elements of your vehicle’s health and provide an electronic report with an explanation of any findings. You’ll receive a competitive estimate upfront for any work needed, but you’re under no obligation to have it done.
REDUCING DOWNTIME AND COST OF OWNERSHIP
Service Priority booking
Why wait ages to arrange a service somewhere else, when you could fix an appointment quickly with us? Bookings can be made online and we aim to provide you with a date and time that’s less than three days away.
Book a scheduled service at a Transit Centre and you can either relax or work while your vehicle’s being serviced. That’s because you’ll be able to enjoy free coffee and Wi-Fi while you wait.
Late night servicing
Time is money, whether that’s day or night. So with extended opening hours available at our Transit Centres, we’ll work around your schedule, not ours.
Vehicle collection and delivery service
Your Transit Centre can arrange to collect your vehicle and deliver it back to you after service or repairs, so you can get on with running your business.
PEACE OF MIND AFTERCARE
Ford Protect packages to suit you
With a full range of optional extended warranties available, you’re sure to find a package that suits your specific vehicle usage needs.
Like-for-like vehicle replacement
When your vehicle is off the road we aim to provide you with a replacement: one that’s like-for-like in terms of size and capability (excludes specialised or converted vehicles).
It pays to get your car maintained by the people who know it best: the Ford trained staff and technicians. As well as knowing they’ll use Ford Quality Parts, you get added reassurance: Transit Centres use a transparent and competitive price quotation and menu pricing system. That’s in addition to great value offers on both servicing and repairs.
If your vehicle has a 24-month service interval, but clocks up a lot of miles on the road, why not schedule an interim check just to make sure everything is in full working order? The check-up is designed to locate any underbody or tyre damage and will also simply update any software that could improve the vehicle’s performance.
Keeping your vehicle spotless
When your vehicle leaves a Ford workshop after a routine service, it’ll be in top working order. It will also be clean, because we’ll make sure it gets a wash.
FLEET MANAGEMENT AND OTHER SERVICES
Telematics Fleet Management option:
This option captures real time vehicle data and streams it back to a fleet management portal. The technology gives you the ability to view key information such as vehicle location, fuel consumption and driver behaviour. Armed with these facts and figures you can more effectively schedule maintenance and repairs at a Transit Centre, which helps reduce downtime and saves both fuel and money.
MOTs and more:
MOTs (including Class 4, 5 and 7 tests), tachograph servicing and speed limiting (VOSA approved).