Position: Bodyshop Controller, Mon Motors Accident & Repair Centre

Salary: £Available on Request

Department: Bodyshop

Our Mon Motors Accident & Repair Centre located on the Feeder Road in Bristol are looking for a Bodyshop Controller. This position will be relocating to our new state of the art PDI Centre in Chepstow in September.

Key Responsibilities

  • Ensure exceptional customer service is delivered
  • Calculate and manage the effective use of Bodyshop resources.
  • Monitor staff and workshop performance to maintain standards.
  • Allocate work to the Bodyshop team based on the mix of skills available.
  • Resolve any customer technical enquiries.
  • Ensure workshop tools and calibration requirements are met.
  • Maintain cleanliness of the Bodyshop at all times.
  • Ensure Bodyshop quality processes followed.
  • Responsible for post repair quality and sign off.

Person Specification:

  • You will be able to coach and motivate a team of productive staff.
  • You will have a good knowledge of all Microsoft packages.
  • You will be able to control the quality through each repair stage to achieve the standard set
  • You will need to understand Audatex estimating systems and work closely with estimators to ensure additional work, imaging and repair instruction are maintained
  • You will also be responsible for overseeing and motivating a team of productive staff as well as working closely with the estimators to ensure that the site is as profitable as possible

The successful applicant will be an outstanding communicator, have a completely customer focused approach to work and have experience in both paint and panel refinishing within a similar role within the Motor Industry.

Added: 05 June 2019

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