Position: Mechanical Service Technician, Cardiff Audi

Salary: £Available on request

Department: Service

Careers at Audi deliver outstanding prospects, industry-leading training combined with the reward of working for a company that's at the top of its game. A brand that's continually evolving, offering it's employees the kind of professional development and opportunities that bring exciting new challenges to every working day.

Key Responsibilities

  • Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
  • Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.
  • Ensure all work is carried out observing safe working practices of self and others.
  • Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out. Liase with Service Advisor.
  • Ensure that workshop housekeeping standards are maintained at all times, including the use of special and personal tools.
  • Work with other workshop and dealership colleagues to provide excellent customer service, share best practice when appropriate.
  • You will be able to communicate with staff and customers over fault diagnostics in a clear and unambiguous way.
  • You will play a pivotal role in ensuring a first time fix culture to maximise our customer satisfaction and experience.

You should also be competent with the completion of Mechanical repairs, including:

  • Clutch
  • Gearbox
  • Cylinder Heads
  • Drive Trains
  • Basic Guided Diagnosis - Electronic Competency

You Should

  • Be able to provide technical assistance to your colleagues.
  • Be qualified at NVQ level 3 in Motor Vehicle Repair with at least 5 years' experience.
  • Have high levels of integrity.
  • Be organised and have a good attention to detail.

The successful candidate will be a genuine team player, who has the ability to work in a fast moving, high volume, bespoke, prestige envinroment to a high standard. The ability to follow instructions and demonstrate initiative is essential along with compliance with Warranty and defined repair proecudres.

You must have a full, clean driving license.  Main Dealer Brand Accreditation and Training would be beneficial and you must be IT literate.

Added: 30 October 2018

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