Position: Service Technician, Cwmbran Ford

Salary: £Available on Request

Department: Service

Key Responsibilities:

  • To be part of a team achieving total customer satisfaction
  • To accurately and skilfully undertake the repair and service of motor vehicles
  • To be able to detect and diagnose any additional work required
  • To carry out work in a safe manner, complying with retailer and manufacturer industry guidelines.
  • Complete relevant service documentation (job sheets, PDI's, Service reports) in line with warranty and dealership requirements.
  • Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools.
  • Work with other workshop and dealership colleagues to provide excellent customer service, share best practice when appropriate.

Person Specification:

  • Have NVQ level 3 in Motor Vehicle Repair or equivalent.
  • MOT trained would be desirable but not essential. 
  • Be organised and have a good attention to detail
  • Be competent in Microsoft Office Applications
  • Be able to work as part of a team in a busy environment
  • Be efficient and competent at fault finding

Added: 10 May 2019

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